Post-Training Evaluation Questionnaire

Estimated time: < 3 minutes

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1. Content & Operational Clarity — How clearly do you now understand the core service boundaries (e.g., peer emotional support vs. medical/psychiatric care)?

1 — Very Unclear
2 — Unclear
3 — Neutral
4 — Clear
5 — Very Clear

2. Practical Role-Playing & Simulations — How effective were the scenario-based role-play simulations and case discussions in preparing you for real-world de-escalation?

1 — Ineffective
2 — Somewhat Ineffective
3 — Neutral
4 — Effective
5 — Highly Effective

3. Trainer & Team Lead Delivery — How satisfied are you with the explanation of Standard Operating Procedures (SOPs) provided by the Core Trainers / Team Leads?

1 — Very Dissatisfied
2 — Dissatisfied
3 — Neutral
4 — Satisfied
5 — Very Satisfied

4. Self-Assessed Readiness & Confidence — How confident do you feel in executing basic grounding techniques and maintaining safety protocols during an active shift?

1 — Not Confident At All
2 — Slightly Confident
3 — Moderately Confident
4 — Confident
5 — Fully Confident

5. Additional Support & Feedback — Is there any specific topic or skill where you feel you need extra practice or clarification before your shift?

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